Privacy Policy
Last updated: April 2026
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, phone number, and company details provided by agents during registration.
- Inquiry Data: Name, email, phone number, and message content when a visitor submits a property inquiry.
- Usage Data: Pages visited, time spent on pages, and general interaction patterns. Collected via cookies and analytics.
- Property Listings: Property details, images, and descriptions uploaded by registered agents.
2. How We Use Your Information
- To provide and maintain the Platform's services.
- To connect visitors with listing agents regarding property inquiries.
- To communicate important updates about the Platform or your listings.
- To improve the Platform through analytics and user behavior analysis.
3. Data Sharing
We do not sell your personal data. We share information only in the following circumstances:
- With listing agents: When you submit a property inquiry, your contact details are shared with the relevant agent.
- Service providers: Third-party services that help us operate the Platform (hosting, file storage, analytics).
- Legal requirements: When required by law or to protect our legal rights.
4. Data Retention
Account data is retained for as long as your account is active. Inquiry data is retained for 12 months. You may request deletion of your data at any time.
5. Your Rights (GDPR)
As a user in the European Union, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to processing of your personal data.
- Request data portability.
6. Security
We implement appropriate technical and organizational measures to protect your personal data. All data in transit is encrypted using HTTPS/TLS. Passwords are hashed and never stored in plain text.
7. Contact
For privacy-related inquiries, contact us at info@freshmaltaproperties.com.